Grubby Paws - For Your Pets Healthy Eating

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Delivery Terms and Costs

Published in: Site Terms and Conditions

Grubby Paws is situated in Bloubosrand Ext 3, Randburg, Gauteng and offers deliveries to most areas in Gauteng at different rates. Please contact Grubby Paws directly if you wish to enquire about delivery and rates to your area.

 

The delivery service is offered via the online ordering facility or telephone, subject to receipt of EFT payment confirmation. Please be advised we do not accept COD conditions.

 

For orders to the value of R 750.00 or more, deliveries in the defined area (20km of Bloubosrand, Randburg, Gauteng) will be made free of charge. For orders valued at less than R 750.00, a R35.00 fee will be charged for deliveries in the defined area.

 

For orders to all other areas and other provinces, orders will be dispatched by courier, for the receivers account. This charge will be reflected on the invoice.

 

Subject to stock availability and receipt of payment, requests for delivery will be processed within 3 working days. For all orders outside of Gauteng, please allow 3 to 7 working days for delivery of orders. Please allow for additional time for outlying areas (+ 50 km outside of Major Centers).

 

Please refer to the terms and conditions for information regarding the Grubby Paws Return and Refunds Policy.

 

Grubby Paws will need confirmation of the time that someone will be available at the delivery address to receive delivery. In the event of being unable to deliver, a R50.00 fee, will apply for a second delivery attempt. An invoice will be sent by e-mail, and EFT payment confirmation must be received by Grubby Paws before a second delivery is attempted. In the event of a second delivery attempt being unsuccessful, then the order must be collected from Grubby Paws.

 

If items have to be re-delivered because they were refused, undeliverable or unclaimed due to incorrect address details provided by you, you will be billed and held liable for any additional delivery costs.

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